Sarah qualified from Bristol University and spent four years in mixed general practice before setting up Behavioural Referrals Veterinary Practice in 1992.
In 2018, she was made a Fellow of the Royal College of Veterinary Surgeons for meritorious contributions to the profession in recognition of her work in establishing Behavioural Medicine as a veterinary discipline. She is an RCVS and European Veterinary Specialist in Behavioural Medicine. Sarah is an External Lecturer in small animal behavioural medicine on the veterinary undergraduate courses at Liverpool University and the University of Surrey. She is a Certified Clinical Animal Behaviourist under the ASAB accreditation scheme and registered as a Veterinary Behaviourist with the Animal Behaviour and Training Council. She sees clinical cases across North West England.
In 2002, Sarah became a Founding Diplomate of the European College of Animal Welfare and Behavioural Medicine (formerly the ECVBM-CA) and served as President from 2002 to 2008. She served as Treasurer of the College from 2011 to 2017 and is currently the chair of the Behavioural Medicine Credentialing Committee. Sarah has a special interest in the interplay between emotional and physical illness in dogs and cats and particularly in the role of pain. She promotes the recognition of emotional health issues in companion animals and the role of the veterinary profession in safeguarding the welfare of animals in this context. Sarah lectures extensively, at home and abroad, on behavioural medicine and is an author, co-author and editor of several books including Behavioural Medicine for Small Animals and Feline Behavioural Health and Welfare, both published by Elsevier.